The Team

Concept Australia has helped thousands of people start a better life in Australia.

Our experienced team will provide you with the right advice and assistance and will work with you every step of the way until your visa is granted.

Concept Australia has two main offices both of which trade as limited companies located in Chislehurst, NW Kent (20 minutes from London Bridge) and in central Manchester. 

Concept Australia - Kent Office

Grahame Igglesden - MARA Registered Agent 9901024

Grahame Igglesden - MARA Registered Agent 9901024Grahame is an Australian citizen and a MARA Registered Migration Agent as well as a representative of the Migration Institute of Australia (MIA 3166). Grahame has more than 30 years migration experience gained at the Australian High Commission, Government of Western Australia in London and as a Director of Concept Australia.

Grahame’s previous positions with government have included Migration Interviewing Officer with responsibility for interviewing trade and professional people on behalf of employer groups and Manager Business Migration with responsibility for marketing Western Australia as a business location. 

Grahame has been a main speaker at emigration seminars and has also been a contributor on the BBC and other radio stations. He has also written numerous features on migration policy. 

Jane Smith

Jane SmithJane is an Australian citizen and has previously been employed by the Department of Immigration and Border Protection (DIBP) and also the Department of Foreign Affairs and Trade at the Australian High Commission in London.

Jane joined Concept Australia in 2004  and specialises in preparing and lodging temporary residence applications including subclasses 457 and 400.   

Philippa Igglesden

Philippa IgglesdenPippa is also an Australian citizen and following completion of her degree in Business Economics she gained experience in the migration section at the Australian High Commission in London.

Pippa has worked for Concept Australia since 2000 and specialises in preparing and lodging General Skilled Migration applications to assessing authorities in Australia, state and territory governments and the DIBP.


Annette Igglesden

Annette IgglesdenAnnette was born in Tasmania and has resided in the UK since 1970.

Annette undertakes responsibility for all administration matters within Concept Australia South as well as monitoring policy developments and legislation changes with the DIBP, state governments and assessing authorities. 



Concept Australia - Manchester Office

Steve Hall

Steve HallSteve Hall was employed at the Australian Consulate in Manchester for over 19 years and held the position of Manager Temporary Residence before joining Concept Australia in January 2000.

The Australian Immigration Department recognised Steve’s expertise in decision making in all aspects relating to all Australian visa requirements and issued a Certificate of Appreciation confirming Steve’s knowledge and decision making in migration law and regulations.


Martin Thompson 

Martin was employed as a Senior Case Officer at the Australian Consulate in Manchester for over 19 years before joining Concept Australia in January 2000.

Martin brings to Concept Australia a wealth of experience in deciding permanent residence applications. The Australian Consulate at the time was responsible for processing all General Skilled Migration applications in the UK.

In recognition of Martin’s experience and decision making skills the Australian Immigration Department issued a Certificate of Appreciation which confirmed Martin’s knowledge in relation to complex migration legislation. 


Click here to contact one of the above migration specialists to discuss your visa options for Australia.

What visa options are there?

Choose the best option for you:




New age limit for Skilled applicants

General Skilled Migration applicants must be under 45 years of age


What our clients are saying

Thank you so much Pippa for your hard work and help in assisting us through the whole process. I cannot stress how valuable Concept Australia has been in securing our visa, your professionalism and dedication is above and beyond. I will happily endorse Concept Australia to any family and friends.