The Team

Concept Australia has helped thousands of people start a better life in Australia.

Our experienced team will provide you with the right advice and assistance and will work with you every step of the way until your visa is granted.

Concept Australia has two main offices both of which trade as limited companies located in Chislehurst, NW Kent (20 minutes from London Bridge) and in central Manchester. 

Concept Australia - Kent Office

Grahame Igglesden - MARA Registered Agent 9901024

Grahame Igglesden - MARA Registered Agent 9901024Grahame is an Australian citizen and a MARA Registered Migration Agent as well as a representative of the Migration Institute of Australia (MIA 3166). Grahame has more than 30 years migration experience gained at the Australian High Commission, Government of Western Australia in London and as a Director of Concept Australia.

Grahame’s previous positions with government have included Migration Interviewing Officer with responsibility for interviewing trade and professional people on behalf of employer groups and Manager Business Migration with responsibility for marketing Western Australia as a business location. 

Grahame has been a main speaker at emigration seminars and has also been a contributor on the BBC and other radio stations. He has also written numerous features on migration policy. 

Jane Smith

Jane SmithJane is an Australian citizen and has previously been employed by the Department of Home Affairs (Department of Immigration and Border Protection) and also the Department of Foreign Affairs and Trade at the Australian High Commission in London.

Jane joined Concept Australia in 2004  and specialises in preparing, lodging and managing temporary residence applications including subclasses 457, 400 and e600.   

Philippa Igglesden

Philippa IgglesdenPippa is also an Australian citizen and following completion of her degree in Business Economics she gained experience in the migration section at the Australian High Commission in London.

Pippa has worked for Concept Australia since 2000 and specialises in preparing, lodging and managing General Skilled Migration applications to assessing authorities in Australia, state and territory governments and the Department of Home Affairs (Department of Immigration and Border Protection).


Annette Igglesden

Annette IgglesdenAnnette was born in Tasmania and has resided in the UK since 1970.

Annette undertakes responsibility for all administration matters within Concept Australia South as well as monitoring policy developments and legislation changes with the Department of Home Affairs (Department of Immigration and Border Protection), state governments and assessing authorities. 



Concept Australia - Manchester Office

Steve Hall

Steve HallSteve Hall was employed at the Australian Consulate in Manchester for over 19 years and held the position of Manager Temporary Residence before joining Concept Australia in January 2000.

The Australian Immigration Department recognised Steve’s expertise in decision making in all aspects relating to all Australian visa requirements and issued a Certificate of Appreciation confirming Steve’s knowledge and decision making in migration law and regulations.


Martin Thompson 

Martin was employed as a Senior Case Officer at the Australian Consulate in Manchester for over 19 years before joining Concept Australia in January 2000.

Martin brings to Concept Australia a wealth of experience in deciding permanent residence applications. The Australian Consulate at the time was responsible for processing all General Skilled Migration applications in the UK.

In recognition of Martin’s experience and decision making skills the Australian Immigration Department issued a Certificate of Appreciation which confirmed Martin’s knowledge in relation to complex migration legislation. 


Click here to contact one of the above migration specialists to discuss your visa options for Australia.

What visa options are there?

Choose the best option for you:




Sponsorship reforms planned for Partner visa applicants

The Department of Home Affairs (DHA) is planning to introduce reforms that seeks to increase the obligations on sponsors of Partner and Prospective Marriage applicants.  


What our clients are saying

Dear Grahame and Team I just wanted to thank you all for your hard work and commitment over the past few months in obtaining my permanent residence visa for Australia. Before choosing Concept Australia, I researched other visa companies offering their services, however, none were as honest and as knowledgeable as you and your team were.Your experience with Australian visas, and from having lived in Australia set you aside from anyone else. I found your approach very professional from the offset, which I greatly thank you for. Kind regards Edward Hodge.